The device is only unpacked or the packaging has been damaged, that's why the product has been repackaged in non-original packaging. The device was never used.
2) Nearly new*
The product was used for demonstration in the store or was exchanged by the customer within a few days. It may not have the original packaging, maximum the product may have several light abrasions.
3) Easily used*
The device has been used for 5-15 days, scratches from the claws are already visible on it.
4) Heavily used*
The device has been used for 15 to 40 days, there are very noticeable scratches or toothprints. The product can be after maintenance or repair.
*We sell only 100% functional goods that can be used as well as new ones. For example, waterproofing and other properties are always preserved. The warranty period for category 1 and 2 is the same as for the new goods, for categories 3 and 4 the warranty period is 12 months. The product can be changed or returned during 30 days. The device is always presented in full configuration (if have not been provided differently).
When shopping in our shop have a 30-day option to free loan product. If you are not satisfied with the product, you can submit it back for free and without giving any reason to come back and we will immediately send the money back. The collar can be tried, but can not be damaged.
By law, the standard warranty on the goods two years. For some products, we have extended the warranty to 3 years. In case of any defect or failure of the product will be promptly repaired or replaced with a new piece. Compared to competing businesses we offer our customers a superior claims.
If we have a product in stock (the availability of the product is always listed) and order is until 14:00, we will send you the goods that day. In most cases, the goods will be delivered within 48 hours from ordering. Above all, it depends on what you choose payment and shipping method.
Free shipping for orders over 200 USD worldwide. Delivery is usually next business day after shipping (depending on the disposition of the carrier).