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Terms

The business company Reedog s.r.o.; address- Sedmidomky 459/8, 101 00 Prague, Czech Republic, identification number: 05179220, VAT CZ05179220 registered in the Commercial Register maintained by the Municipal Court in Prague, Section C, insert 225792; for the sale of goods through an online store located on the Internet at www.electric-collars.com

  1. Introductory Provisions

    • These Business Terms and Conditions (hereinafter referred to as the "Business Terms and Conditions") of Reedog sro, with its registered office at Sedmidomky 459/8, Prague 10, 101 00 Identification Number: 05179220, registered in the Commercial Register maintained by the Municipal Court in Prague, Section C, insert 225792 Only the "Seller") regulate, in accordance with the provisions of Section 1751 (1) of Act No. 89/2012 Coll., The Civil Code (the "Civil Code") the mutual rights and obligations of the parties arising out of or in connection with the Purchase Contract Only "Purchase Agreement") concluded between the seller and another physical person (the "Buyer") through the seller's internet shop. The e-shop is operated by the seller on a web site located at electric-collars.com (hereinafter referred to as the "website") through the web interface (hereinafter referred to as the "web interface of the store").

    • Business conditions do not apply to cases where a person intending to buy the goods from a seller is a legal entity or person who acts when ordering goods in the course of their business or in their independent pursuit of their profession. These are subject to separate business conditions for wholesalers.

    • Provisions derogating from the terms of business can be negotiated in the sales contract. Distinctive arrangements in the sales contract take precedence over the provisions of the terms and conditions.

    • Business terms and conditions are an integral part of the sales contract. The Purchase Agreement and the Business Terms and Conditions are prepared in the English language. The purchase contract can be concluded in the English language.

    • The seller may change or supplement the terms of the business terms. This provision is without prejudice to rights and obligations arising during the period of validity of the previous version of the terms and conditions.

  2. User account

    • Based on buyer registration made on a website, buyers can access their user interface. From the user interface, the buyer can perform the ordering of the goods (hereinafter referred to as the "user account"). Buyers can also order goods without registration directly from the web interface of the store.

    • When registering on a web site and ordering goods, the buyer is obligated to provide all the information correctly and truthfully. Data provided by buyers in the user account and when ordering the goods are considered by the seller to be correct.

    • Access to the user account is secured by username and password.

    • Seller may cancel the user account, especially if the buyer does not use his user account for more than 2 years, or if the buyer violates his obligations under the sales contract (including business terms).

    • The buyer notes that the user account may not be available continuously, especially with regard to the necessary maintenance of the hardware and software of the vendor, Necessary maintenance of third party hardware and software.

  3. Purchase contract

    • All presentations of the goods placed in the web interface of the store are informative and the seller is not obliged to conclude a purchase contract for these goods. Section 1732 (2) of the Civil Code does not apply.

    • The web interface of the store contains information about the goods, including the prices of individual goods. Goods prices are quoted including value added tax and all related fees. Product prices remain valid for as long as they are displayed in the web interface of the store. This provision does not limit the seller's ability to conclude a purchase contract for individually negotiated terms.

    • The store's web interface also includes information on the cost of packaging and delivering goods. Information on the costs associated with the packing and delivery of the goods listed in the web interface of the store is valid only in cases when the goods are delivered within the territory of the Czech Republic.

    • To order the goods, the buyer completes the order form in the web interface of the store. The order form includes, in particular, information about:

    • Ordered goods (the ordered goods "put" the buyer into the electronic shopping cart of the web interface of the store)

    • The method of payment of the purchase price of the goods, details of the required method of delivery of the ordered goods and

    • Information on the costs associated with the supply of goods (collectively referred to as "the order").

    • Before sending the order to the seller, the buyer is allowed to check and modify the data that the buyer has placed in the order, also with regard to the buyer's ability to identify and correct the errors that occurred when entering the data into the order. The order is sent by the buyer to the seller by clicking the "Submit" button. The information given in the order is considered correct by the seller. On receipt of the order, the Seller shall acknowledge receipt of the receipt to the buyer by e-mail and SMS, to the e-mail address and the buyer's telephone number specified in the user account or in the order (hereinafter referred to as the "buyer's electronic address").

    • Seller is always entitled to ask the buyer for additional order confirmation (for example, in writing or by phone), depending on the nature of the order (quantity of goods, purchase price, estimated shipping costs).

    • The contractual relationship between the seller and the buyer arises from the delivery of the order (acceptance), which is sent to the buyer by e-mail to the buyer's e-mail address.

    • The buyer agrees to use remote means of communication when concluding the purchase contract.

  4. Product Price and Payment Terms

    • The buyer may pay the buyer to the price of the goods and any costs associated with the delivery of the goods under the sales contract in the following ways:

  • In cash at the seller's premises at Sedmidomky 459/8, Prague 10, 101 00, Czech Republic;
  • Cash on delivery at a place specified by the buyer in the order (depend on country);
  • Cashless transfer to accout no. CZ5420100000002601015899; BIC / SWIFT: FIOBCZPPXXX, maintained with FIO BANKA (hereinafter referred to as the "Seller Account");
  • Non-cash via the GoPay payment system (4d secured);
    • Together with the purchase price, the buyer is also required to pay the seller the cost of packing and delivering the goods at the agreed rate. Unless stated otherwise, the purchase price and the costs associated with the delivery of the goods are further understood. 

    • The seller does not ask the buyer for a deposit or other similar payment. This is without prejudice to the provisions of Article 6 of the Terms of Business regarding the obligation to pay the purchase price of the goods in advance.

    • In the case of cash on delivery, the purchase price is payable upon receipt of the goods. In the case of non-cash payment, the purchase price is payable within 30 days of the purchase contract being concluded.

    • In the case of a non-cash payment, the buyer is obliged to pay the purchase price of the goods together with the payment reference. In the case of non-cash payment, the purchaser's obligation to pay the purchase price is fulfilled when the relevant amount is credited to the seller's account.

    • The Seller is entitled, in particular, in the event that the buyer does not receive an additional order confirmation (Article 6), require the full purchase price to be paid before the goods are dispatched to the buyer. Section 2119 (1) of the Civil Code does not apply.

    • Any discounts on the price of the goods provided by the seller to the buyer can not be combined unless otherwise stated.

    • The seller will issue a tax invoice for payments made under the purchase contract to the buyer. The seller is registered for european VAT: CZ05179220. The invoice is issued by the seller to the buyer after payment of the price of the goods and will be sent together with the shipment. Invoince is also sent by e-mail.

    • In the event of non-acceptance of the shipment, when this decision is made by the customer, either by refusing to accept the package or by not picking up the shipment at the point of delivery, the seller may require the customer to pay the costs of transportation.

    • On the basis of the goods handling rules, the seller may charge the customer for the storage costs related to the product(s) resulting from the refusal to accept the package, which is 0,80 euro/day.

  1. Withdrawal from the sales contract

    • The Buyer notes that, according to the provisions of Section 1837 of the Civil Code, it is not possible, inter alia, to withdraw from the purchase contract for the supply of goods which has been adjusted according to the buyer's or his person's wish, from the purchase contract for the delivery of goods subject to rapid perishable goods After the delivery has been irreversibly mixed with other goods, the purchase contract for the supply of goods in sealed packaging which the consumer has exempted from the packaging and for hygienic reasons it can not be returned and from the purchase contract for delivery of a sound or image recording or a computer program, Original packaging.

    • If the case referred to in Article 1 is not the case, or in another case where the purchase contract can not be withdrawn, the buyer has the right to withdraw from the purchase contract in accordance with Section 1829 (1) of the Civil Code within thirty (30) days From the takeover of the goods, where, in the case of several types of goods or the delivery of several parts of the purchase contract, this period runs from the date of the last delivery of the goods. The withdrawal from the sales contract must be sent to the seller within thirty (30) days. Withdrawal from the sales contract may be made by the buyer, inter alia, to the address of the seller's office or to the seller's e-mail address info@electric-collars.com.

    • In the event of withdrawal from the purchase contract pursuant to Article 2 of the Commercial Terms, the Purchase Agreement shall be canceled from the outset. Goods must be returned to the seller within thirty (30) days of withdrawal from the seller's contract. If the buyer withdraws from the purchase contract, the buyer bears the cost of returning the goods to the seller, even if the goods can not be returned by their normal postal route.

    • In the event of cancellation under Article 2 of the Terms and Conditions, the Seller shall return the funds received from the Buyer within 14 (fourteen) days of withdrawal from the Purchase Agreement in the same manner as the Seller has accepted from the Purchaser. The seller is also entitled to return the performance provided by the buyer upon returning the goods to the buyer or otherwise, provided the buyer agrees and does not incur additional costs to the buyer. If the buyer withdraws from the purchase contract, the seller is not obliged to return the received funds to the buyer before the buyer returns the goods.

    • The Seller is entitled to indemnify one party against the buyer's claim for a refund of the purchase price.

    • Upon receipt of the goods by the buyer, the seller is entitled to withdraw from the purchase contract at any time. In such a case, the seller shall return the purchase price without undue delay to the purchaser, without charge, to the account specified by the buyer.

    • If a gift is provided to the buyer together with the goods, the gift agreement between the seller and the buyer is concluded with the condition that if the buyer withdraws from the purchase contract, the gift agreement is lost and the buyer is obliged to return the goods together with the seller Provided gift.

    • The seller reserves the right to charge the wear and tear of goods that do not match normal use

    • The seller reserves the right to charge for wear, packaging and complete restoration, as permitted by law

    • In case of withdrawal from the contract after the 14th day after receipt of the goods, the buyer is not entitled to the return of the postage. If the shipping was included in the price of the product (Free Shipping), the shipping cost will be unilaterally charged against the buyer's claim for a refund of the purchase price.

  2. Carriage and delivery of goods

    • If the mode of transport is agreed upon by a buyer's special request, the buyer bears the risk and any additional costs associated with this mode of transport.

    • If the seller is required to deliver the goods in the place specified by the buyer in the order, the buyer is obliged to take over the goods upon delivery.

    • If, for reasons of buyer's need, it is necessary to deliver the goods repeatedly or in a manner other than that specified in the order, the buyer is obliged to pay the costs associated with the repeated delivery of the goods, respectively. Costs associated with another delivery method.

    • Upon receipt of the goods from the carrier, the buyer is obliged to check the integrity of the packaging of the goods and, in the event of any defects, to notify the carrier without undue delay. In the event of a violation of the package indicating unauthorized entry into the consignment, the buyer does not need to take over the consignment from the carrier.

    • Other parties' rights and obligations in the carriage of goods may alter the seller's special delivery terms when the seller is issued.

  3. Rights from defective product

    • The rights and obligations of the Contracting Parties regarding the rights of defective goods are governed by the relevant generally binding legal regulations (in particular the provisions of Sections 1914 to 1925, Sections 2099 to 2117 and 2161 to 2174 of the Civil Code).

    • The seller is liable to the buyer that the goods are not defective upon takeover. In particular, the seller replies to the buyer that at the time the buyer took over the goods:

    • The goods have properties that the parties have negotiated and, if the arrangement is lacking, has properties that the seller or the manufacturer has described or which the purchaser has expected in view of the nature of the goods and the advertising they make,

    • The goods fit the purpose for which the seller indicates or to which the goods of this type are usually used,

    • The goods correspond to the quality or performance of the agreed sample or original if the quality or design has been determined on the basis of the agreed sample or original,

    • The goods are in the appropriate quantity, degree or weight and

    • The goods comply with legal requirements.

    • The provisions of Article 2 of the Terms and Conditions shall not apply to goods sold at a lower price for a defect for which a lower price has been agreed for the wear and tear of goods caused by their normal use, Buyer, or if it results from the nature of the goods.

    • If a defect occurs within six months of the takeover, the goods are deemed to have been defective already at takeover. The buyer is entitled to claim the right to a defect that occurs with consumer goods within twenty-four months of the takeover.

    • Rights to defective performance are claimed by the buyer at the seller's address at its premises, where acceptance of the complaint is possible with regard to the range of goods sold, or even at the registered office or place of business. The moment when the claim is made is the moment when the seller received the goods complained of from the buyer.

    • Other rights and obligations of the parties related to the Seller's liability for defects may be regulated by the Seller's Complaints Procedure.

  4. Other rights and obligations of the parties

    • Buyer acquires ownership of the goods by paying the full purchase price of the goods.

    • Out-of-court consumer complaint handling is provided by the seller via the electronic address info@electric-collars.com. Buyer information will be sent to the buyer's electronic address.

    • The seller is authorized to sell goods on the basis of a trade license. The trade license is carried out within the scope of its competence by the relevant Trade Licensing Office. Supervision of the area of personal data protection is carried out by the Office for Personal Data Protection. The Czech Trade Inspection exercises to a limited extent, inter alia, the supervision of the observance of Act No. 634/1992 Coll., On Consumer Protection, as amended.

    • The buyer hereby takes on the risk of changing circumstances in accordance with Section 1765 (2) of the Civil Code.

  5. Protection of personal data

    • Protection of the personal data of the purchaser is provided by Act No. 101/2000 Coll., On the Protection of Personal Data.

    • The buyer agrees to process these personal data: name and surname, address, identification number, tax identification number, e-mail address, telephone number and e-mail address (collectively referred to as "personal data").

    • The Buyer agrees to the processing of personal data by the Seller for the purpose of realizing the rights and obligations of the Purchase Agreement and for the purpose of maintaining the User Account. If the buyer does not choose another option, he agrees with the processing of personal data by the seller also for the purpose of sending information and commercial messages to the buyer. Consent to the processing of personal data in its entirety under this Article is not a condition that would in itself make it impossible to conclude a sales contract.

    • The buyer acknowledges that he is required to state his / her personal information (when registering, in his user account, when ordering from the web interface of the store) correctly and truthfully.

    • The seller may authorize the third party to process the buyer's personal data as processor. In addition to persons transporting goods, personal data will not be passed on to third parties by the seller without the buyer's prior consent.

    • Personal data will be processed indefinitely. Personal data will be processed in electronic form in an automated manner or in a printed form in a non-automated manner.

    • The buyer confirms that the personal data provided are accurate and that he has been informed that this is a voluntary provision of personal data.

    • Should the buyer believe that the seller or processor (Article 5) carries out the processing of his or her personal data contrary to the protection of the buyer's private and personal life or in contravention of the law, in particular if personal data are inaccurate with regard to For the purpose of their processing, may:

    • If the buyer requests information on the processing of his personal data, the seller is required to pass on this information.

    • Seller is registered with the Office for Personal Data Protection

  6. Sending business messages and storing cookies

    • Buyer agrees to send information related to the seller's goods, services, or business to the buyer's electronic address, and agrees to send the sales announcements to the buyer's electronic address.

    • Buyers agree to store cookies on their computer.

  7. Final Provisions

    • If a relationship based on a sales contract contains an international element, then the parties agree that the relationship is governed by Czech law. This is without prejudice to consumer rights resulting from generally binding legal regulations.

    • If any provision of the Terms of Business is invalid or ineffective, or if it happens, instead of invalid clauses, a provision will be put in place to the point where the invalid clause is as close as possible. The invalidity or ineffectiveness of one provision is without prejudice to the validity of the other provisions.

    • Contact details of the seller: delivery address Elektro-obojky.cz, Sedmidomky 8, 101 00 Prague, Czech republic, e-mail address info@electric-collars.com, phone +420 216 216 106.

 

Prague 11.6.2018                                                                                           Reedog s.r.o.